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Macmillan Learning

Sales Models and Policies

Sales Models

The following resources are available on annual subscription:

  • Study Skills
  • Social Work


Models for all institution types

Including but not limited to:

  • Corporations
  • Academic institutions
  • Government and public libraries
  • Consortia groups

Unlimited access including remote access

All our licences are for unlimited concurrency and include remote access.

COUNTER-compliant usage reports

Consistent, credible and compatible usage reports are provided for all Palgrave Macmillan publications, conforming to the international code of practice.

Remote access authentication

For institutions with non-static IP ranges, access can be authenticated using a unique URL and password as well as industry standard solutions from OpenAthens and Shibboleth (currently UK Federation).

Post-cancellation rights

Customers can retain access to all licenced content for ebooks and journals, subject to payment of an annual access fee, should an agreement be cancelled. The policy applies to all publications owned by Palgrave Macmillan.

A reliable publishing platform

Palgrave Macmillan uses new hardware and software, and download times are faster than STM industry standards while the server enjoys 99% availability.

Customer Services

Contact details for our regional Customer Services teams are available online.

Promotion tools

A number of tools to help promote subscriptions within your institution, such as posters and email templates, are available to print or download.

Licence provider information

You can include your institution or library name for branding, on nearly all our online resources, such as adding your logo on Palgrave Connect.


Policies and Licence Agreements

Palgrave Macmillan's licence agreements are legal documents protecting the rights of our customers ("the Licensee") and Palgrave Macmillan ("the Licensor"). Every customer is required to sign a licence agreement at the start of their site licence. Addendums may be used to add additional publications to an agreement or to extend the licence period, or when policy changes are required.

Our licence agreements include terms requested by libraries from the academic, corporate and government sectors. Agreements have been developed to protect the rights of our customers and to grant rights to use content in ways specific to an electronic resource and closest to traditional print usage. Please contact us for the licence agreement if you are considering a purchase, so that you can review it.

Certain clauses do vary according to the product but where possible the content and terms are consistent. Geographical regions use different agreements to comply with regional law.

Key clauses and policies

Licenced material, use of

Access is provided to all authorised users of the institution as detailed in the licence agreement, including remote access. Where applicable, individual items may be downloaded for offline view. Academic institutions – where relevant, teaching staff may reproduce individual items from licenced material for distribution to students accredited to the Licensee. Corporate and government institutions - authorized users may print and/or download individual items from the licenced content for research and regulatory purposes in the furtherance of the Licensee’s business.

COUNTER-compliant usage statistics

Palgrave Macmillan confirms that reports will adhere to the Project COUNTER Code of Practice, including data elements collected and their definitions, data processing guidelines, usage report content, frequency and delivery method.

Stable server

Customers are guaranteed a stable server with a minimum of 95% availability.

Interlibrary Loan (ILL)

Interlibrary Loan (ILL) is permitted for Palgrave Connect, Palgrave Journals and Palgrave Reference. Single copies of individual items may be reproduced for distribution without charge to individual libraries of not-for-profit, non-commercial organisations in accordance with fair usage guidelines. Please contact us for the specific terms.

Access fees

Some resources require an access fee in order to access previously purchased content if no current subscription is held. The access fee supports the costs of hosting content and related Customer Service. Access fees do not apply to customers with a current licence to the relevant publication.

Publishing polices for journals

Publishing policies can be found on our Information for Authors page, and each individual journal site.

Open access & alternative publishing models for journals

For information about open access and alternative publishing models, please visit our Palgrave Open page.

Self-archiving for journals

The majority of our journals now permit authors to archive either a pre-print or a post-print of their article. Authors may upload their post-print to institutional and/or centrally organised repositories, but must ensure that public availability of post-print is delayed until 18 months after first online publication in the relevant journal issue.

The following journals are not covered by this policy, and applications to post material from these journals should be sought from the Rights Manager at rights@palgrave.com:

  • Development
  • European Political Science
  • IMF Economic Review

There is no requirement for authors to seek permission to post material (other than for the excluded journals) provided usage is as per the above conditions.

For more information, visit our Rights and Permissions page.



Palgrave Macmillan works with consortia of various types and sizes and welcomes discussion with all consortium managers.

The consortium should sign one licence agreement and pay through one invoice; if this is not possible for your consortium, please contact us.

The benefits for the consortium include discounts on list price. Members have the flexibility to select the publications they want to include, or Palgrave Macmillan will work with the consortium to create customized packages.

Print subscriptions are not included in consortia negotiations.

If you have specific questions, please contact your Sales Representative.